Privacy Policy

1. Data Controller

  • Company name: JST Suits OÜ
  • Legal address: Kesklinna linnaosa, Poordi tn 3, Tallinn, 10156, Estonia
  • Email: aivar@signature-tailoring.com
  • Phone: +372 55507772

2. What Data We Collect

We may collect and process the following personal data:

  • Full name
  • Email address
  • Phone number
  • Delivery/billing address (if required)
  • Purchase history
  • Date of birth (for loyalty and birthday offers)
  • Information provided via forms on our website, Google, Meta platforms, or in-store

3. Purposes of Processing

We process personal data for the following purposes:

  • To fulfil and deliver orders
  • To manage client accounts and provide after-sales service (including warranty)
  • For accounting and tax compliance as required by Estonian law
  • To send offers, updates, and marketing communications (only with your consent)
  • To improve our services and website using analytics (e.g. cookies, Google Analytics)

4. Legal Basis

We process data under the following legal bases:

  • Performance of a contract (Article 6(1)(b) GDPR) – when you make a purchase or request a service
  • Legal obligations (Article 6(1)(c) GDPR) – for accounting and warranty requirements
  • Legitimate interests (Article 6(1)(f) GDPR) – to improve our services and customer experience
  • Consent (Article 6(1)(a) GDPR) – for marketing communications and cookies

5. Sharing of Data

We do not sell your data.
However, we may share your data with:

  • Our partners and suppliers via Gocreate system (only when required to fulfil your order)
  • Service providers such as Google and Meta (for advertising and analytics)
  • Accounting and legal advisors (where required by law)

6. Data Retention

  • Personal data related to accounting and financial records will be stored for 7 years as required by Estonian law.
  • Data used for marketing and customer relations will be kept until you withdraw your consent or request deletion.
  • After retention periods expire, your data will be securely deleted.

7. Cookies and Analytics

Our website may use cookies and similar technologies to:

  • Improve user experience
  • Measure traffic and performance (Google Analytics)
  • Deliver personalized ads (Google Ads, Meta Ads)

You can manage or disable cookies in your browser settings.

8. Your Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Request correction or deletion of your data
  • Restrict or object to processing
  • Withdraw consent for marketing at any time
  • Request data portability
  • Lodge a complaint with the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon)

9. Data Security

We apply appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or disclosure.

10. Contact

If you have any questions or requests regarding your data, please contact us at:

Address: Kesklinna linnaosa, Poordi tn 3, Tallinn, 10156, Estonia

Email: aivar@signature-tailoring.com

Phone: +372 55507772